Last updated: October 18, 2023
We invite you to carefully read the following Terms and Conditions before using the Moncada Boutique website.
These Terms and Conditions of Use and Sale regulate the methods and terms with which All4One Fashion LTD allows Users to browse the moncadaboutique.com website and purchase the products presented in the catalog online.
Acceptance of the Terms and Conditions
Definitions
- Item(s).: Clothing products or fashion accessories sold through the Site.
- Sales Contract: The agreement between the User and Moncada Boutique for the online sale of an Item.
- General Conditions of Service and Sale (GSC): These Terms and Conditions hereinafter referred to as GSC.
- Privacy Policy: The privacy policy as set forth and indicated on the Site.
- Set off: The User/Buyer and Moncada Boutique, the parties involved in the contract.
- Site: The Moncada Boutique website at moncadaboutique.com.
Identification of Moncada Boutique
The products subject to these Terms and Conditions are offered and sold on the moncadaboutique.com Site.
The Site, including the domain name, is managed by All4One Fashion LTD.
Scope of Application of the GCS
These Terms and Conditions govern your use of the Site. Placing an order through the online store implies acceptance of the Terms and Conditions.
The GCS can be modified at any time.
In the event of local regulations being more favorable to the consumer, these conditions will prevail.
Any changes will be in force at the time of their publication on the Site.
The applicable GCS are those in force when the order is sent.
Registration on the Site
- The Site is reserved for users at least 18 years old, who declare that they are end consumers and intend to purchase for non-commercial purposes.
- Moncada Boutique reserves the right not to accept orders based on its sole discretion.
- Registration on the Site is free, and the User must provide truthful information.
- The registration credentials are personal and cannot be transferred to third parties.
- The User is responsible for the use of their information and must report any improper use.
Subscribe to the newsletter
- The User, by accepting the Terms and Conditions and authorizing the processing of data, agrees to receive newsletters at the e-mail address provided at the time of registration or while browsing the Site.
- The User can unsubscribe at any time.
- The newsletter service is not intended for children under 16 years of age.
Order Issuance Procedure and Conclusion of the Sales Contract
- The contract between Moncada Boutique and the User is concluded exclusively online through the Site.
- Any promotional codes can be entered in the cart or during checkout.
- Placing an order occurs by selecting an Item, choosing size and/or color and proceeding with payment.
- The sales contract is concluded after completing the order form, making the payment and sending the order confirmation form via e-mail by Moncada Boutique.
- The order confirmation sent contains all the information relating to the sales contract.
- Moncada Boutique reserves the right to refuse orders for various reasons.
- Changes to the order can be evaluated before shipping.
- Moncada Boutique reserves the right to postpone shipment if necessary.
Product Availability
The Site indicates available and unavailable products in real time.
If an order exceeds the available quantity, Moncada Boutique will inform the User of the waiting times.
The order form is archived for the time necessary to process the order.
Prices
- The sales prices of the products are expressed in euros (€) and are binding.
- Taxes and duties are included in the prices for some specific destinations.
- Other shipping costs and charges will be specified at the time of ordering.
- Moncada Boutique reserves the right to change prices without notice.
Shipping cost
La spedizione è a carico del cliente, secondo le seguenti modalità:
- Italia (escluse Sicilia e Sardegna): gratuita con spesa superiore a 200€, altrimenti ha un costo di 10€
- Europa, Sicilia e Sardegna: gratuita con spesa superiore a 300€, altrimenti ha un costo di 20€
Eventuali dazi e/o oneri doganali sono sempre a carico del cliente, anche in caso di spedizione gratuita.
Payment and Refund Methods
- Payments are made using the methods indicated on the Site.
- The total price is charged to the User after sending the order confirmation.
- In the event of a refund, the amount will be credited back to the same payment method used for the purchase.
Storage of Card Data
The User has the possibility to allow Moncada Boutique to store their card data in order to facilitate subsequent payments and improve online commercial transactions. Further details can be found in our Privacy Policy.
Delivery
- Delivery times and methods are specified on the Site.
- Delivery is expected to the address indicated by the User when placing the order.
- Moncada Boutique is not responsible for delays attributable to the courier.
- The User is required to verify the correspondence between the delivery and the order.
Right of withdrawal
- L’Utente ha diritto di reso entro 10 giorni dalla ricezione dei prodotti.
- To exercise the right of withdrawal, the User must send a communication to Moncada Boutique.
- The User is responsible for the cost of returning the products.
- Moncada Boutique will refund the refund within 7 working days of receiving the returned products.
Product Warranty
Moncada Boutique guarantees that the products sold are free from material defects and comply with the declared specifications.
If a product is defective or non-compliant, the User is entitled to a replacement or refund, at Moncada Boutique's discretion.
Restrictions
The warranty does not cover the following cases:
- Normal wear and tear due to regular use of the product.
- Damage caused by negligence, improper use or lack of maintenance by the User.
- Unauthorized modifications to products.
- Problems caused by accidents, fires, floods or other natural disasters.
- Products purchased from unauthorized sellers.
Data Collection
Moncada Boutique will collect and use the User's personal data in accordance with current privacy legislation.
For further details, please see our Privacy Policy.
Cookies
Our website uses cookies to improve user experience.
Cookies are small text files stored on the User's device.
For more information on the use of cookies, please see our Cookie Policy.
Communications
Moncada Boutique may send the User communications relating to offers, promotions and service updates via email or push notifications, unless the User chooses not to receive them
Major force
Moncada Boutique will not be responsible for failure to fulfill its obligations in the event of force majeure, including but not limited to natural events, disasters, strikes, wars or government events.
Applicable Law and Jurisdiction
Changes to the Terms and Conditions
Moncada Boutique reserves the right to modify these Terms and Conditions at any time.
Changes will be posted on our website and will apply from the date of posting.
Communications with Moncada Boutique
Dispute Resolution
Moncada Boutique promotes a policy of resolving disputes through good faith negotiations and mediation.
In the event that any dispute or complaint arises, we invite you to contact us to seek an amicable solution.
User Obligations
- The User undertakes to pay the price of the goods purchased in the times and ways indicated in the contract.
- After completing the online purchase, the User is required to print and keep the contract (CGV).
- The User must promptly notify Moncada Boutique of any change of address or transfer of headquarters. Failure to notify us of such changes will result in Your liability for delivery and the Item ordered will remain Your responsibility.
- The information contained in this contract (CGV) must be read and accepted by the User before confirming the purchase order.
Causes of Resolution
The obligations of the User, the fulfillment of payment and the obligations of Moncada Boutique are essential.
Failure to comply with these obligations may result in automatic termination of the contract without the need for legal action.
Privacy and Cookie Policy
Moncada Boutique respects the privacy of its Users and complies with the General Data Protection Regulation (GDPR).
We invite you to read ours Privacy Policy And Cookie Policy before using our website.
Method of Archiving the Contract
Moncada Boutique archives every order sent in digital/paper form for confidentiality and security purposes.
Communications and Complaints
Users can send communications or submit complaints to Moncada Boutique via email at: customer@moncadaboutique.com.
Final Clauses
These Terms supersede all prior agreements between the parties and constitute the entire agreement.
If any provision of these Terms is held to be invalid, the other provisions will remain in effect.
Contact us
If you have any questions or concerns about these Terms and Conditions, please contact us at email customer@moncadaboutique.com .
We are here to provide you with further information and assistance.
Thank you for reading and accepting the Terms and Conditions of Moncada Boutique.
We are happy to have you among our customers and are committed to providing you with a safe and satisfying shopping experience.